Last Updated: 24.02.2026
1. Introduction
Welcome to WoodHouse Spa (“we”, “our”, “us”).
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website woodhousesspa.com and use our services.
By using our website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
When you interact with our website (booking, contact forms, etc.), we may collect:
- Full Name
- Phone Number
- Email Address
- Address (if required)
- Payment details (processed securely via third-party gateways)
👉 This is typically required to book appointments, process services, and communicate with you.
B. Automatically Collected Data
When you visit our website, we may automatically collect:
- IP Address
- Device Information
- Browser type
- Pages visited
- Time spent on site
👉 This helps us improve user experience, analytics, and security.
C. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies (like Google Analytics, Meta Pixel) to:
- Understand user behavior
- Show relevant ads
- Improve website performance
You can disable cookies through your browser settings.
3. How We Use Your Information
We use your information to:
- Book and manage spa appointments
- Provide customer support
- Send service updates & confirmations
- Improve our website and services
- Run marketing campaigns and promotions
- Prevent fraud and ensure security
4. OPT-IN CONSENT
By submitting your details on our website (forms, booking, checkout, WhatsApp, etc.), you explicitly consent to receive communication from us.
This includes:
- 📩 Emails (offers, updates, newsletters)
- 📲 WhatsApp messages
- 📞 Calls or SMS
Consent Clause (Use this EXACT line on forms 👇)
✔️ “By submitting this form, you agree to receive communications (including WhatsApp, calls, SMS, and emails) from WoodHouse Spa. You can opt out anytime.”
⚠️ Important Notes:
- We only send relevant marketing or service-related messages
- We DO NOT spam users
- You can unsubscribe anytime
5. How We Share Your Information
We do NOT sell your personal data.
We may share your data with:
- Payment gateways (Razorpay, Stripe, etc.)
- Marketing platforms (Meta, Google Ads, etc.)
- CRM or automation tools (like WhatsApp APIs, email tools)
- Legal authorities if required
👉 Some data sharing for advertising may be considered “targeted advertising” under certain laws.
6. Data Retention
We retain your information only as long as necessary:
- To provide services
- To comply with legal obligations
- To resolve disputes
7. Data Security
We implement strong security measures:
- SSL encryption
- Secure payment processing
- Restricted data access
⚠️ However, no system is 100% secure.
8. Your Rights
You have the right to:
- Access your data
- Request correction
- Request deletion
- Withdraw consent anytime
- Opt-out of marketing
To exercise your rights, contact us at:
📧 support@woodhousesspa.com (replace if needed)
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices, so please review their policies separately.
10. Children’s Privacy
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect data from children.
11. Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Effective Date.”
12. Contact Us
If you have any questions regarding this Privacy Policy:
📧 Email: info@woodhousesspa.com